Press Release

Liverpool Womens NHS Foundation Trust Takes Care of Password Problems with Imprivata

NHS Trust uses OneSign Single Sign-On appliance to ease password burden on staff and provide option for biometric authentication

LEXINGTON, MA – October 8, 2007 - Imprivata®, Inc. (www.imprivata.com), the enterprise identity and access management appliance company, today announced that its OneSign appliance has been implemented by Liverpool Women’s NHS Foundation Trust, Europe's largest provider of health services for women. The project is aimed at reducing the amount of passwords that both clinical and non-clinical staff are required to remember in order to access applications. By replacing numerous passwords with single sign-on, the Trust will also reduce the burden being placed on its IT helpdesk by password reset requests, and expects to permanently free up one member of the helpdesk team to focus on more valuable, project based activities.

The Imprivata appliance has been successfully piloted by 20 members of staff across the Trust, and 10 applications have so far been enabled for single sign-on. Working with technology partner BDS Solutions, the Trust is now planning to roll the service out to its entire user base of 1,000 users. It will also be trialling biometric recognition technology and swipe cards in its Accident & Emergency department as part of an overall drive to tighten security around access to its core IT resources and applications.

“Single sign-on really is the way of the future,” said Dr Zafar Chaudry, Director of Information Management & Technology, Liverpool Women’s NHS Foundation Trust. “We were concerned not only at how frustrated staff were becoming with the sheer amount of passwords they had to remember, but also at the fact that they were often resorting to writing passwords down. Imprivata has given us a very easy way of tackling this problem, and as a result we will have happier and more productive staff. It was important to us that any approach we took should not be disruptive to end-users. Now our staff particularly like the fact they can perform password resets themselves if they need them.”

Omar Hussain, president and CEO Imprivata commented: “The problems faced by Liverpool Women’s NHS Foundation Trust are common to most healthcare and medical organisations in the UK. Where hospital employees have access to sensitive patient data through a number of different applications, finding a workable way to manage this effectively through passwords can be problematic. Imprivata OneSign provides a simple and cost-effective approach to solving this problem and is already proving its worth during the early phases of this implementation. Supporting a wide range of authentication choices, including password tokens, biometrics and smart cards – including the NHS smartcard – is a key reason why Imprivata is proving to be so popular in the UK healthcare market.”

“The OneSign solution has proven to be extremely simple to implement – we even enabled our Meditech PAS system for single sign-on, which we found was notoriously difficult to do when researching other SSO systems,” continued Chaudry. “This implementation has so far proved to be extremely simple, and from what we have seen so far, we expect the management overhead in the future will continue to be low.”

Imprivata OneSign SSO is designed to quickly and effectively solve password management, security and user access issues and can work with any application—legacy, client/server or web-based. OneSign SSO has been proven to increase user productivity and satisfaction, empowering end users by offering self service password reset capabilities, dramatically lowering help desk costs resulting from forgotten passwords and assisting with regulatory compliance through strong monitoring and reporting capabilities. Other NHS Trusts that have implemented OneSign include Addenbrooke’s Hospital, Nottingham University Hospital and Lewisham Primary Care Trust.

About Liverpool Women’s NHS Foundation Trust
Liverpool Women’s NHS Foundation Trust is England's largest provider of health services for women. Over the past 200 years, Liverpool Women's NHS Foundation Trust has delivered babies and looked after women's health needs to become England's largest Women's Health Service Provider. Offering a wide range of services, the Trust delivered 8,000 babies, operated on 11,000 women, performed 900 IVF procedures for infertile couples and carried out more than 1,000 procedures in breast surgery in 2004 and 2005 alone.

About Imprivata
Imprivata is the enterprise authentication and access management appliance company delivering OneSign—an easy, smart and affordable appliance for securing networks, applications and building/IT access. The OneSign appliance includes OneSign Authentication Management, which increases network security by replacing Windows passwords with strong authentication options; OneSign Single Sign-On, which quickly and effectively solves password management, security and user access issues; and OneSign Physical/Logical, which integrates building and network access systems to enable location-based authentication. Based in Lexington, Mass., the company is privately-held with venture funding from Polaris Venture Partners, Highland Capital Partners and General Catalyst Partners and its solution is distributed through an established worldwide network of channel, ISV and technology partners. For more information, please visit www.imprivata.com.

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Imprivata is a registered trademark of Imprivata, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners.