Services & Support
From implementation, OneSign upgrade, and deployment services to online and instructor-led training courses, Imprivata’s Services team provides the experience, training and resources you need to ensure a successful implementation or upgrade of OneSign.
Our customer support and professional services organizations are staffed by a world-class team of technical consultants and product experts with extensive experience in security, networking, and identity management.
Engaging with Imprivata Professional Services will help you to accelerate an ROI, optimize OneSign performance, and ensure end-user adoption and success across the organization.
Contracted services can be provided remotely and on-site depending on the project. Regardless of the level of assistance you require, we can design a package that meets your budgetary, timing, and solution needs. Imprivata implementation services include:
OneSign Implementation Services
Imprivata focuses on helping customers with the setup and configuration and deployment of new OneSign installations. We also can assist with applying upgrades to OneSign, additional deployment within your organization, and advanced training and certification.
Imprivata's Implementation Services team and our authorized partners are available to ensure you achieve a successful implementation and deployment of OneSign. Whether you're implementing all of the functionality in the OneSign platform, or just one of its individual offerings, we can tailor a solutions package to your specific needs.
Maintenance & Support
Imprivata is committed to delivering the highest level of customer maintenance and support to ensure our customers' success with OneSign. We have a team of experienced and professional customer service experts to provide you with the technical assistance, documentation and help-desk support you require to gain the maximum value from your investment in OneSign.
OneSign Training
We deliver detailed training courses to ensure that you get the most out of your OneSign solution. Our courses are designed by skilled instructional designers to give you the best possible learning experience and to make sure you retain what you learn.Users can choose between classroom-based certification training with an instructor, or on-site “boot camps” that are performed at your location by our Services team.



