Customer Spotlight: Aspirus Wausau Hospital Simplifies Access to Epic EMR, Enables CPOE with Imprivata

James Millington
Sep 13, 2013

Computerized provider order entry (CPOE) is a fundamental component to increasing the adoption of electronic medical records (EMR) and a key objective to meeting Meaningful Use Stage 2 criteria. But if clinicians consider the CPOE or EMR system to be overly complex, healthcare organizations will inevitably struggle to promote their use.

This was a challenge facing Aspirus Wausau Hospital last year when it established a go-live date for CPOE of September 2012. Specifically, Aspirus needed to address the laborious log-in processes its clinicians had been forced to deal with when accessing its Epic EMR and other clinical applications. In fact, based on research conducted by the IT staff, some providers were entering passwords as many as 120 times per shift.

To remedy the situation and make access to Epic easier for its clinicians, Aspirus turned to single sign-on (SSO). However, the initial SSO product the IT staff evaluated proved to add to the hospital’s IT complexity instead of simplifying it because it lacked tight integration with Epic. Fortunately, the new CIO had experience at previous organizations with Imprivata and Aspirus made the switch. In short order, Imprivata was rolled out to about 100 servers, 500 workstations and 2,000 users, and Aspirus was fully operational with Imprivata in time to meet its go-live date for CPOE.

Today, thanks to the ease with which Imprivata enables access to Epic and other applications, clinicians almost exclusively use CPOE for all order entry. Using proximity cards to quickly and securely re-authenticate with the simple tap of their badge, physicians can place orders and input additional information electronically without disrupting workflow. In addition, instead of inputting credentials 120 times per shift, Aspirus staff is required to re-authenticate with Imprivata by entering a password just once every four hours, saving valuable time that can be devoted to patient care.

Based on the success of its Imprivata deployment, Aspirus is in the process of bringing CPOE capabilities to its other facilities. The IT staff is also looking at how it can leverage Imprivata to enable other technologies that increase clinical workflow efficiency and help providers deliver high-quality patient care. For example, the hospital is currently piloting desktop virtualization and it is moving towards electronic prescribing of controlled substances (EPCS).

The video below features Aspirus CIO Todd Richardson discussing how his hospital relies on Imprivata to enable fast, secure No Click Access® to its Epic EMR and other clinical applications. And, if you plan to attend the Epic User Group Meeting in Wisconsin next week, we encourage you to visit Imprivata in booth #203 to discuss how we can simplify access in your Epic environment to increase EMR and CPOE adoption to help keep your clinicians focused on what matter most—patient care.