Tony LenoxSenior VP of Customer Success
As Senior Vice President of Customer Experience at Imprivata, Tony is responsible for all customer-facing operations that fuel customer success including: professional services, customer support, customer success, technical account management (TAM), and renewals. Tony brings three decades of experience inspiring high-performance technical teams for a variety of products and industries. Under Tony’s leadership, the Imprivata customer experience organization has been honored with the Gainsight Sally Award and the TSIA STAR Award.
Tony has led teams supporting multiple products on various platforms and environments, including SaaS and on-premise solutions. Prior to joining Imprivata, Tony served as Vice President of Customer Support at Brightcove. Prior to that, he held customer success, support, and services leadership roles at high-tech companies including Envox Worldwide, Pegasystems, Epiphany, and Edify. Tony received his BS in Electronic Engineering from the University of Scranton.