Secure communications for healthcare

Pager replacement

Currently available in the US & Canada

Stop paging, start communicating

 

For healthcare IT and clinical leadership, efficient communication must be balanced with safeguarding patient health information. But pagers, which many clinicians still rely on today, negatively impact clinical productivity and satisfaction.

 

The need for new communication technologies

 

A recent Ponemon Institute study found that providers waste an average of 35 minutes per shift in workflows such as admissions, transfers, and emergency response coordination. These time wastages are due to the inefficient communication problems of outdated technologies, like pagers. Such wastage translates into an annual loss of about $1.75 million USD per U.S. hospital and more than $11 billion USD, industry-wide.

 

Your pager replacement strategy

 

What if you could…

  • Replace pagers with a secure and reliable desktop and mobile communications platform?

  • Communicate more efficiently, allowing physicians to spend more time at patients’ bedsides?

  • Speed care team response time with group messaging and acknowledgement receipts to providers, no matter where they are?

  • Improve patient satisfaction by reducing overhead paging, and enabling nurses and clinical staff to contact physicians quietly?

Imprivata Cortext® is the secure communications platform for healthcare that enables organisations to replace pagers and improve care coordination, inside and outside the hospital.

 

Features and benefits

Replace pagers with secure communications

pager replacementImprivata Cortext enables care providers to communicate securely from their smartphones, tablets, or desktops. All messages, settings, photos, and notifications sync real-time across every desktop and device.

 

 

Communicate across any desktop or mobile device

Imprivata Cortext is supported on most native platforms, with native mobile applications for iOS, Android, a native desktop application for Windows, and a web based application for any browser. 

Instantly know when a message is read

Imprivata Cortext provides detailed read information with timestamps, so care providers know who is reading texts, and when they are received. 

OVERRIDE SILENT MODE

Imprivata Cortext allows users to receive audible alerts from Imprivata Cortext, even if their mobile device is in silent or vibrate mode. This enables providers to turn off the sound on their mobile device to remain focused on the task at hand while still being able to receive urgent and/or routine Imprivata Cortext messages in real-time to help avoid delays in care.

Activate code and surgery teams

Imprivata Cortext allows users to create organisation-wide groups, such as a CODE STEMI team, CODE BLUE team or ORTHO ON-CALL team. Users can also create personal groups for colleagues they communicate with often.

ON-CALL ROLES

Imprivata Cortext gives care providers a faster, more efficient way to identify and contact the on-call specialists during a given shift. Instead of relying on separate applications or hand-written lists on whiteboards, providers can use Imprivata Cortext to quickly identify the correct specialists and initiate communication from within the Imprivata Cortext application, delivering a fast, efficient, and convenient workflow.

Sync messages across any device

Whether a provider is on a smartphone, tablet, or workstation, all message history, notifications, contacts, and settings sync instantly across all devices. 

Communicate lab results, patient notifications and images

Imprivata Cortext integrates with existing clinical systems to deliver patient lab results securely, including admission and discharge notifications, and images such as EKGs and wounds. 

Integrate your existing paging system

Imprivata Cortext provides both a REST and WCTP API that can integrate with your existing paging system, so operators and nurses don't have to change their workflows. 

Broadcast organization-wide messages

Imprivata Cortext lets administrators quickly send a secure message to all users for high-urgency reasons (e.g. code team activations, weather, or safety alerts) or administrative purposes (e.g. software upgrades, construction projects, and organisational policy changes).

Communicate across multiple organizations

Over 60 percent of providers practise at more than one facility. Imprivata Cortext lets your clinicians communicate across hospitals, clinics, rehab centres, or other facilities, replacing a pager with a single communication platform. 

Cut costs by replacing pagers with corporate-shared devices

Imprivata Cortext lets multiple users share one device. As a result, organisations can provide on-shift mobile device access to more of their users, without the cost of purchasing individual devices.

Never miss or lose a message

Like pagers, Imprivata Cortext enables providers to set up a custom alert for unread messages. Unlike pagers, it continues to send messages until they are received and switches between Wi-Fi and cellular coverage for the highest reliability. 

Set up and manage users through Active Directory

Like pagers, Imprivata Cortext enables providers to set up a custom alert for unread messages. Unlike pagers, it continues to send messages until they are received and switches between Wi-Fi and cellular coverage for the highest reliability. 

Customise your organisation policies and settings

Imprivata Cortext features an online administration center where administrators can set policies on archiving, message retention, PIN lock, and more.

Featured resources

Economic Impact of Inefficient Communications

Nearly $1 million USD could be saved per hospital per year by replacing pagers with secure text messaging  for clinical communications during three critical workflows: patient admissions, coordinating emergency response teams, and patient transfers.