Legacy Body
  1. Register a New Account as a new user at support.imprivata.com 
  2. Check your email for your new temporary credentials which you can use to login as a Returning User.
    You can then reset your password.
  3. Bookmark the new URL and remember not to use the old one.  

If you have open cases, they have been moved to the new Support Center. 
Please send any questions or feedback to [email protected]