EPCS customer success

Imprivata has worked alongside hundreds of healthcare delivery organizations across the U.S. as a trusted, strategic partner. Imprivata provides expert insight into the DEA requirements and guidance on electronic prescribing of controlled substances (EPCS) implementation best practices.

Imprivata has significant experience helping organizations implement technologies that balance security best practices and clinical workflow efficiency. We can help you develop and execute on your EPCS project plan and ensure your implementation complies with DEA regulations while making the EPCS process fast, convenient, and easy for your providers.

Customer success stories

Peninsula Regional Medical Center

Cambridge Health Alliance


Geisinger Health System: Saving $1M per month with EPCS

Geisinger Health System in Pennsylvania is rooted in innovation and is constantly searching for new and better ways to care for patients. One way Geisinger has led the pack is with their holistic approach to reducing opioid abuse by implementing EPCS. Geisinger’s commitment and choice to “do good” also allowed them to “do well” — saving almost $1M per month. By implementing Imprivata Confirm ID™ for EPCS in conjunction with other safety and security measures, Geisinger is realizing huge returns on their investment. This whitepaper provides more detail on how Geisinger improves provider and patient satisfaction, increases patient safety, and reduces opioid prescribing, all while generating significant cost savings and ROI.

EPCS delivers a number of benefits for various stakeholders


  • Eliminate dual prescribing workflows
  • 50% time-savings in refill management
  • Reduce medication errors
  • Reduce fraud and limit exposure of DEA number


  • Fewer trips to physician office
  • Shorter or no wait time at pharmacy – pick up, no drop off
  • More likely to adhere to medication regimens
  • 60% reduction in adverse drug and allergy interactions


  • Reduce medication errors or inaccuracies
  • Minimize prescription drug diversion, fraud and abuse
  • Limit call backs to providers for prescription clarifications
  • Increase patient satisfaction by reducing wait times


  • Increase provider satisfaction by eliminating dual prescribing workflows (one for controlled substances, one for all other medications)
  • Help meet Meaningful Use requirements by increasing electronic prescribing utilization
  • Enforce compliance with federal and state regulations pertaining to order signing
  • Improve security by maintaining an ongoing audit of all transactions

Hospital Administration

  • Eliminate dual prescribing workflows
  • Improve patient satisfaction
  • Lower risk of fraud
  • Enforce state/federal regulations
  • Help meet Meaningful Use e-prescribing requirements
  • Reduce doctor shopping