Secure messaging enhances clinical communications and collaboration

Physicians nationwide are rapidly adopting the smartphone as their preferred communications device.  They are informally using the smartphone’s integrated SMS messaging capabilities to support clinical communications with colleagues, care team members, medical staff and patients. However, the basic SMS messaging applications that come pre-loaded on most smartphones today are neither secure nor HIPAA compliant.  

This white paper identifies the opportunities and challenges for using the smartphone for clinical messaging within healthcare settings.  It also explores how a secure, enterprise-class messaging solution deployed by hospital IT can enhance clinical communications, collaboration and care coordination, protect patient information, and ensure regulatory compliance.

by Gregg Malkary, managing director, SPYGLASS Consulting Group