Baton Rouge General Medical Center improves patient experience and safety with positive patient ID

Like many hospitals, Baton Rouge General Medical Center relied on a manual registration process during check-in, causing patient concern about having to provide sensitive personal information that could be overheard and used to commit medical identity theft. In addition, the risk of identification and transcription mistakes made Baton Rouge vulnerable to medical errors and the costs of a highly complex billing process.

In this webinar, Baton Rouge General Medical Center senior systems analyst, Douglas C. Burket, describes how his organization addressed these patient identity concerns with Imprivata PatientSecureā„¢, a positive patient identification solution at the entry point of care.

Watch this webinar to learn how Baton Rouge General Medical Center:

  • Reduced duplicate medical records by 20% and improved Master Patient Index (MPI) integrity
  • Minimized the likelihood of patient identification errors and insurance fraud
  • Improved patient satisfaction through a commitment to patient safety and privacy

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