Trusted by healthcare organizations nationwide since 1983, West-Com is the catalyst in advancing clinical workflows, care quality and safety across the care continuum. As pioneers in patient-centric innovation, we consistently set technology trends that become the industry standard. In addition to offering advanced communication solutions for caregivers and providers, we build bridges to a better, more responsive future for healthcare.
2024 was another banner year for cybercriminals—and not in a good way for the rest of us. From massive credential leaks to supply chain compromises, the sheer scope and creativity of this year’s data breaches were enough to keep even the most seasoned security teams awake at night.
Digitalization has created immeasurable opportunities for businesses over the past two decades. But the growth of hybrid work and expansion of Internet of Things (IoT) has outpaced traditional 'castle and moat' cybersecurity, introducing unprecedented vulnerabilities, especially in the healthcare industry. Although all organizations have important data to secure, healthcare holds some of the public's most sensitive personal health information (PHI) – not to mention insurance and financial data, as well.
Put yourself in my shoes… a Code Stroke patient arrives in our busy ER. Time is of the essence. We need to rapidly diagnose and treat the patient to prevent long term paralysis or even death. But nothing happens until we can access their health records, review the relevant data, order a CT scan, consult our colleagues, and initiate treatment. And none of that can happen at all because our hospital has put in a new enhanced password policy. As well they should. Keeping protected health information (PHI) private and secure is of utmost concern in healthcare…but more on that later.