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Effortless and accurate patient identification

Using biometric facial recognition technology ensures accurate patient identification, reduces claims denial, streamlines check-in, and enhances safety and care.

Accurate facial and person recognition
Secure identity verification
Fast, accurate enrollment
Patient identification across the care journey
Self-service account workflows

Manual identification methods no longer serve patient needs

Traditional patient ID processes often result in misidentification, leading to errors. And the consequences can be catastrophic.

Luckily, there’s a better way. Imprivata Patient Access, built on the Imprivata Cloud Platform, uses advanced face authentication to help significantly increase identification accuracy, reducing the risk of errors and related costs.

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Benefits of moving to biometric patient identification

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Positive patient identification

Accurately identify patients with touchless authentication workflows

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Touchless biometric authentication

Retrieve digital health records with a simple face photo

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Seamless EHR Integration

Deeply integrated with leading EHR, enhances workflows

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Privacy by design

Keep biometric data as private as the patient’s health record

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1:1 records connection

Keep the correct records with the patient throughout their care journey

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Accommodation of Physical Attributes

Check ins work with medical masks, hats, and glasses

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Make patient identification easier for everyone

Duplicate records and patient misidentification create downstream revenue cycle drag. Imprivata Patient Access helps improve registration accuracy, reduce duplicate records, and minimize claims rejections by creating a one-to-one match between patients and their records.

Additional resources

Datasheet
Learn more about the solution capabilities and benefits
See the datasheet
Blog post
How facial recognition can enhance the patient journey
Read the blog
Blog post
How facial recognition can reduce patient misidentification
Read the blog

Frequently asked questions

How does the solution work?
Is the technology accurate even if patients wear glasses, a mask, or a hat?
Does the solution require expensive hardware or cameras?
How do you use and protect patient biometric data?
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