Managed Services

Overcome IT resource constraints with proactive expertise

For digital identity solutions to be effective, they need to be optimised. Our experts proactively manage your Imprivata solutions to help you get the most value, reduce costs, and drive transformation for your organisation.


Managed services help Northumbria NHS improve efficiency

Managed services expertise helps Northumbria Healthcare NHS Foundation Trust improve clinical efficiency and optimise solution investments.

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Enterprise Access Management Services

Access a full-scale team of engineers, architects, and managers that are accountable for proactive delivery and ensuring the continuity and resiliency of your Enterprise Access Management (formerly OneSign and Confirm ID) solutions

Is this right for your organisation?

This is for those with complex clinical and IT workflows that need a full range of services such as upgrades, migrations, implementations, deployment and enrollment assistance, expansion and integration support and access to education courses.

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Imprivata Enterprise Advisory Services

Unlock the potential of your IT investments and gain technical architects who take initiative to ensure the security, compliance, and efficiency needs of your organisation and providers. Our team will:

  • Own and manage issue escalations, communications, and post-resolution reporting as your central POC for all technical Imprivata matters
  • Guide the planning, testing, and path-to-production activities for upgrades and migrations, including on-call availability during cutover
  • Actively monitor and plan for the implementation of product enhancements that fit your organisation's unique needs
  • Reduce operational risks associated with change management

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Hear from our customers
One of the major challenges is being able to find resources and talent capable of supporting our technology needs. So when we saw that Imprivata offered managed services, we were on board!
Hear from our customers
The Imprivata analyst acts as an extension of our internal team. They do most of the legwork for us, so we can focus on more strategic activities including delivering the best possible patient care.
Hear from our customers
We wanted to expedite the project delivery so we could simplify workflows as soon as possible. We had the support mechanism and deep expertise from Imprivata to help us move quickly and minimise bumps in the road.
Hear from our customers
I rely on Imprivata FairWarning Patient Privacy Managed Services. They are an extension of my privacy team. We could not do what we do without
Hear from our customers
I can’t monitor the number of discrepancies happening every day to ensure nothing is missing so the [Imprivata Managed Services] analyst and team does that for us. As for unresolved discrepancies, we’re below 5%, which we’ve never been before. For an organisation our size, that’s unbelievable.
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