Overcome IT resource constraints with proactive expertise
For digital identity solutions to be effective, they need to be optimised. Our experts proactively manage your Imprivata solutions to help you get the most value, reduce costs, and drive transformation for your organisation.
Managed services help Northumbria NHS improve efficiency
Managed services expertise helps Northumbria Healthcare NHS Foundation Trust improve clinical efficiency and optimise solution investments.
Imprivata Enterprise Management Services
Access a full-scale team of engineers, architects, and managers that are accountable for proactive delivery and ensuring the continuity and resiliency of your Imprivata OneSign® and Imprivata Confirm ID® solutions
Is this right for your organisation?
This is for those with complex clinical and IT workflows that need a full range of services such as upgrades, migrations, implementations, deployment and enrollment assistance, expansion and integration support and access to education courses.
Imprivata Enterprise Advisory Services
Unlock the potential of your IT investments and gain technical architects who take initiative to ensure the security, compliance, and efficiency needs of your organisation and providers. Our team will:
- Own and manage issue escalations, communications, and post-resolution reporting as your central POC for all technical Imprivata matters
- Guide the planning, testing, and path-to-production activities for upgrades and migrations, including on-call availability during cutover
- Actively monitor and plan for the implementation of product enhancements that fit your organisation's unique needs
- Reduce operational risks associated with change management
Imprivata Identity Governance Configuration and Management Services
Partner with a dedicated team to remotely implement, expand, and manage your Imprivata Identity Governance® solution and accelerate operational efficiency with helpdesk escalation and change management involvement
Is this right for your organisation?
This is for those who need help efficiently deploying and administering their solution, maintaining roles and dashboards, and keeping essential configurations and workflows current, supported, or expanded.
Imprivata Mobile Management Services
Deliver faster time-to-value and a strong foundation for success with expert services to remotely configure, deploy, and manage your Imprivata Mobile® solutions.
Is this right for your organisation?
This is for those seeking an efficient rollout and sustained operational stability through proactive monitoring of activity logs, reporting, and resolution of critical events as well as ongoing training to support your mobile administrators.
Imprivata Managed Privacy Services
Extend your team with compliance and security experts who monitor and investigate end-user access events through expert use of your Imprivata FairWarning® solutions.
Is this right for your organisation?
This is for those who need to limit exposure to sensitive information, identify potential violations, and build a sustained culture of compliance over time. Security experts help you maintain data integrity standards and manage the risk of data loss and compromised privacy.
Drug diversion monitoring services
Extend your team with pharmacy and drug diversion experts who monitor and investigate dispense-administer-waste events for controlled substances for policy violations through expert use of your Imprivata FairWarning® solutions.
Is this right for your organisation?
This is for those seeking to increase the accuracy and efficiency of their diversion monitoring and intelligence program with security, pharmacy, and law enforcement experts dedicated to remotely monitoring and responding to potential drug diversion incidents.
Privacy Monitoring Advisory Services
Ensure the most accurate and effective use of your Imprivata solutions, tools, data, and limited resources with ongoing guidance and expert consultation. Our team will:
- Set up and test new enforced policies, assist with the creation of tailored reports, and employ efficiencies to increase accuracy and reduce false positives
- Advise on newly-released features, enhancements, and reports to ensure long-term, sustained improvements in functionality and ROI
- Facilitate engagement with Imprivata product teams to provide advanced insights into product roadmaps and industry best practices
Imprivata Privileged Access Management Services
Deliver faster time-to-value and a strong foundation for success with expert services to remotely configure and manage your Imprivata Privileged Access Management® solutions.
Is this right for your organisation?
This is for those seeking efficient system configuration and use, and sustained operational stability through proactive engagement, timely fulfillment of access requests, and lifecycle management support for your Imprivata Privileged Access Management solutions.
