Managed Services

Execute with confidence on your more important initiatives

Technology doesn’t work on its own yet budget and headcount constraints have become a crisis for IT and security teams everywhere. Imprivata’s proactive technical experts deliver a full range of cost-effective options to help future-proof investments and optimize resources, so you can focus on mission-critical priorities.

Demand for IT and security expertise is outpacing supply

  • 0

    of IT leaders are experiencing resource constraints


  • 0

    of healthcare leaders believe inadequate security expertise is putting them at risk


  • 0

    cybersecurity workers are needed to meet demand


Your strategic advantage to reduce complexity and navigate change

We go beyond traditional support to act as a supplemental team resource for proactive consultations and technical program planning, hands-on configuration and testing, training, remote administration, and lifecycle management. Our packages align to your specific requirements to ensure you have the support you need, where and when you need it.

Talk to an expert

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Reduce complexity and accelerate time-to-value

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Integrate Imprivata best practices into complex workflows

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Boost efficiency, precision, and end-user satisfaction

Tailored offerings to fit your needs

Enterprise management services

Access a full-scale team of engineers, architects, and managers that are accountable for proactive delivery and ensuring the continuity and resiliency of your Imprivata OneSign® and Imprivata Confirm ID® solutions

Identity governance configuration and management services

Partner with a dedicated team to remotely implement, expand, and manage your Imprivata Identity Governance® solution and accelerate operational efficiency with helpdesk escalation and change management involvement

Mobile management services

Deliver faster time-to-value and a strong foundation for success with expert services to remotely configure, deploy, and manage your Imprivata Mobile® solutions

Managed privacy services

Extend your team with compliance and security experts who monitor and investigate end-user access events through expert use of your Imprivata FairWarning® solutions

Drug diversion monitoring services

Extend your team with pharmacy and drug diversion experts who monitor and investigate dispense-administer-waste events for controlled substances for policy violations through expert use of your Imprivata FairWarning® solutions

Privileged access management services

Deliver faster time-to-value and a strong foundation for success with expert services to remotely configure and manage your Imprivata Privileged Access Management® solutions

As far as [Imprivata] Managed Services, we would not be able to function without it. It is an integrated part of our team. It’s just not something I would ever want to be without.

They have become a strategic partner, helping us optimize our IT resources while maximizing the full potential of our technology investments.

Personalized tools for long term success

Imprivata advisory services

Increase user adoption and ROI with advisory services that become a strategic partner to your organization. Our team will:

  • Deliver a personalized approach to ensure long-term success with Imprivata solutions
  • Proactively identify opportunities to maximize value and mitigate risks to success
  • Act as your central point of contact that understands your specific business needs to advocate on your behalf and drive cross-functional collaboration

Learn more



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