Support for end users
If you are a clinician or other end user of Imprivata products seeking assistance with an Imprivata solution, please follow your organization's standard technology support process. Should your issue be organization-wide, your IT team can work with Imprivata support to remedy the issue.
Contact us
Over 3,000 organizations rely on Imprivata solutions to improve security, compliance and convenience. Take a first step in your journey with Imprivata by filling out the form below and an Imprivata employee will get back to you.
If you would like to get in touch about becoming a developer partner, please fill out this form.
Contact Support
Support: Americas
North America: 800 935 5958
Other locations: +1 408 987 6072
Support: EMEA
UK: 0800 031 8918
Austria: 0800 018 370
Belgium: 0800 54 354
Denmark: 80 82 68 29
France: 08 01 84 17 15
Germany: 2173 294 3998
Italy: 800 934 253
Netherlands: 020 793 28 77
Switzerland: 0800 200 008
Other locations: +44 20 3514 4149
Support: APAC
Australia: 1 800 219 435
New Zealand: 0800 422 102
Other locations: +61 3 7035 3131
Company
Worldwide headquarters
20 CityPoint, 6th floor
480 Totten Pond Rd.
Waltham, MA 02451
Phone: +1 781 674 2700
Toll-free: +1 877 663 7446
Fax: +1 781 674 2760
Florida
400 Carillon Pkwy
STE 300
St. Petersburg, FL 33716
Texas
11402 Bee Caves Rd
Austin, TX 78738
Phone: (512) 637-8700
European headquarters
4 Longwalk
Stockley Park
Uxbridge
UB11 1FE
Phone: +44 (0)208 744 6500
Fax: +44 (0)208 744 6501
Germany
Imprivata GmbH
Hans-Boeckler-Strasse 12
40764 Langenfeld
Germany
Phone: +49 2173 99 385 0
BENELUX
Haagsche Hof
Parkstraat 83
2514 JG The Hague
Netherlands
Australia
Level 19 / 644 Chapel St,
South Yarra, Melbourne VIC 3141
Phone: +61 3 8844 5533