Identity Verification Partner

An identity verification partner helps an organization confirm that someone is who they claim to be, then connect that verified identity to the appropriate account or record. In healthcare, identity verification for patients supports secure, permission-based interactions during digital enrollment, registration, and care. Because identity verification software may not be built into an electronic health record (EHR) or electronic medical record (EMR), a partner can extend existing systems with these capabilities.

An EMR identity verification integration can connect identity checks to enrollment, credential recovery, registration, point-of-care identification, and other supported touchpoints. An EHR partner can help incorporate those capabilities into existing workflows, applying identity checks where needed while keeping access and actions permission-based. A connected approach can let patients verify their identity during enrollment and use that verification across supported workflows, including account creation, credential recovery, registration, and point-of-care identification.

An easy-to-use patient enrollment and security tool can make self-service enrollment more accessible while helping protect account creation and recovery. An EHR identification tool can support patient identification at scheduled visits, walk-ins, kiosks, and emergency encounters. Accurate identification can also help organizations address duplicate records, potential fraud, denied claims, and manual follow-up, although results depend on each organization’s configuration and workflow. The goal of patient enrollment for EHR access is to make identity checks a practical part of the patient journey while supporting secure access to the correct medical record.

Imprivata is an identity verification partner for healthcare organizations, offering an integrated solution that combines software, standard webcam hardware, and connections to supported healthcare workflows. Imprivata Patient Access uses facial recognition to help identify patients and match them to their medical records. Patients may be enrolled with staff assistance or through supported self-service workflows, with identity document verification when required. Designed to integrate with existing EHR workflows and act as an extension of them, Imprivata Patient Access can support identity verification for patient enrollment without requiring specialized camera hardware.