Epic MyChart Remote Enrollment

For healthcare organizations using Epic, ensuring accurate patient identification before each visit is essential to safety, efficiency, and patient trust. Epic MyChart Remote Enrollment, available to U.S. healthcare customers, allows patients to complete identity verification and self-enroll into Imprivata Patient Access directly through the Epic MyChart application. By giving patients a secure way to self-identify and complete ID verification remotely, healthcare organizations can verify patients in advance, reduce registration bottlenecks, and improve the overall patient access experience.

Through a seamless Imprivata integration, Epic MyChart Remote Enrollment enables patients to confirm their identity using a simple, guided digital workflow. Once verified, they are automatically enrolled in Imprivata Patient Access, ensuring that their identity is securely linked for future visits. This process eliminates the need for in-person verification at check-in, minimizes manual intervention by staff, and establishes a trusted digital identity that supports a faster, more accurate registration process.

For healthcare organizations, this new capability strengthens both operational efficiency and data integrity. Remote identity proofing reduces the risk of misidentification, duplicate records, and registration delays — common issues that can disrupt care delivery and affect revenue cycle performance. By automating identity verification within the MyChart experience, staff can focus on patient engagement rather than administrative verification tasks, thereby improving workflow consistency and reducing friction for both patients and registrars.

Imprivata Patient Access delivers lasting value beyond the enrollment process. Combining accurate identity verification with advanced biometric authentication helps ensure that every patient is matched to the correct medical record, protecting data integrity and improving first-pass claim success. The solution reduces denied claims tied to patient mismatches, eliminates duplicate records, and enhances the overall patient experience through secure, streamlined interactions. Together, Epic MyChart Remote Enrollment and Imprivata Patient Access enable healthcare organizations to build a foundation of trust, efficiency, and financial sustainability across the entire patient journey.