The concept of zero trust has been around for nearly two decades, but it is only recently that the security model has caught on and is now one of the hottest trends in cybersecurity. A Microsoft report found that 90% of security decision-makers are now familiar with the concept, up from 20% just one year ago. But adoption is still a challenge as organizations rethink how they handle identity management.

As organizations across all sectors face an increasing volume of cyber-attacks, CISOs must continue to perform a careful balancing act – protecting their organization’s systems while implementing security measures that don’t overly inconvenience or disrupt employees. Nowhere is this truer than in the realm of user authentication and password management. If authentication requirements are too simple, cyber-criminals can easily overcome them. However, too complex, and employees will simply ignore or try to bypass them. After all, it’s human nature to prioritize convenience over security.