Podcast: Jeffrey Brown, CIO, Lawrence General Hospital, Chapter 4

Starting a new CIO role just as an organization is going live with an EHR system can be a mixed bag. On the one hand, a lot of the heavy lifting is done; but on the other hand, there’s an intense post-go-live period during which the staff needs constant support. For CIO Jeff Brown, who joined Lawrence General in 2012, this tumultuous time was an opportunity to leverage the skills he learned working in other areas of the industry. In this interview, Brown talks about his exciting first year as CIO, the pressure to do more with limited resources, his plans to develop an integrate care model, and why he still sometimes needs a “phone-a-friend.”