KevinMD: The impact of outdated communications technologies in healthcare

"As a physician, I experience first-hand the impact that internal communication at a hospital—both good and bad—has on patient care. If I am able to quickly access clinical systems, analyze patient information and collaborate with colleagues, I can diagnose and interact with the patient much more efficiently and effectively. Conversely, breakdowns and inefficiencies in the communications process can inhibit the delivery of quality patient care by bogging down workflows, creating delays and disrupting the care team’s collective thought process." - Sean Kelly, MD