Northgate Managed Services and Imprivata Partnership Delivers Single Sign-On to NHS Scotland

No Click Access® for Health Workers across Scotland to Provide Enhanced Security for Electronic Health Records to Support Scotland's "Better Health, Better Care" Strategy

LONDON, UK – 28th July 2011 – NHS Scotland has confirmed a purchase of a single sign-on and password reset (SSO/PR) solution to improve access to health systems, increase productivity and enhance data security for health workers across Scotland. The solution from Imprivata will provide No Click Access® to the many patient systems that run in hospitals and health communities across Scotland. The agreement was procured through value added reseller, Trustmarque Solutions and will be facilitated via a partnership between Imprivata and leading ICT service and solution provider Northgate Managed Services, which will deliver and support Imprivata OneSign® across all of Scotland’s NHS boards.

In support of its “Better Health, Better Care” initiative, a strategy and action plan established by the Scottish Government in 2007, NHS Scotland wanted to remove unnecessary cost, delays and better manage the workflow complexity associated with accessing electronic patient data. Building the best security was also a key priority to help protect the increasing volumes of sensitive information while allowing for maximum clinician-patient service improvement. After Northgate and Imprivata delivered a successful pilot ahead of schedule, NHS Scotland worked with Trustmarque through the tender process to secure a country-wide agreement to include licenses for Imprivata’s OneSign, services, and five years of maintenance and support.

“NHS Scotland is committed to ensuring the highest levels of data security while enabling all employees to work as efficiently as possible to deliver high quality patient care,” said Ronnie Monaghan, Head of e-Health Programme at NHS Fife. “Through a smart combination of healthcare and IT security expertise, Northgate Managed Services and Imprivata demonstrated the importance of understanding the complexities in patient and clinician workflow, ensuring that our patient data remains highly secure, and the need for maximising the time available between patient and clinician. As the appliance-based solution required no changes to existing infrastructure such as Active Directory, Imprivata OneSign can be seamlessly integrated with our existing IT systems at NHS Boards across Scotland. This will prove significant for improving access and usage of key clinical systems for providing care on a National scale.”

James Turnbull, managing director, infrastructure solutions at Northgate Managed Services, added, “Northgate and NHS Scotland have a strong relationship built on trust and expert insight. We are delighted to build on this relationship by delivering industry leading healthcare technology and services that will improve productivity and efficiency, and ultimately contribute to better care for more patients in Scotland.”

“Imprivata is pleased to have been selected as a core technology for NHS Scotland’s ‘Better Health, Better Care’ programme,” stated Omar Hussain, president and CEO at Imprivata. “NHS Scotland is a highly regarded technology innovator that leads the way for healthcare initiatives in countries around the world. We are very proud of the role that OneSign will play in the Boards’ pursuit of clinical excellence, one of the key pillars of their action plan.”

Mark Garrity, Regional Sales Director at Trustmarque Solutions, commented, “Trustmarque has a rich heritage of providing innovative solutions and value added services to the public sector in the UK, particularly within the NHS. Through the longstanding relationship and trust we enjoy with NHS Scotland we are delighted to provide the advice and support necessary to help NHS Scotland identify the information security solution for Scotland’s healthcare boards.”

Notes to Editors:

About the NHS in Scotland
The NHS in Scotland has around 150,000 staff, including more than 63,000 nurses, midwives and health visitors and over 8,500 doctors. There are also more than 7,000 practitioners, including GPs, dentists, opticians and community pharmacists who work as independent contractors. They perform a range of services for the NHS in return for various fees and allowances.

The Scottish Government Health Directorates provide the central management of the NHS, heading a Management Executive that oversees the work of 14 area NHS boards. These territorial boards plan and deliver health services for people in their area. Services can be hospital or community-based and boards coordinated community health services through Community Health (& Care) Partnerships. These coordinate with local authorities and the voluntary sector to provide a comprehensive approach to care that centres on the patient.

For a good summary of the priorities and activities of the NHS in Scotland please see the NHS Scotland Chief Executive’s annual report (2008-09) available on the Scottish Government website.

About Northgate Managed Services
Northgate Managed Services is part of the Northgate Information Solutions Group, owned by private equity company Kohlberg Kravis Roberts KKR. It is a leading IT services company providing cloud based & infrastructure services to public, private & third sector organisations & specialist managed services in the education, government, utilities & charities sectors.

The company works in partnership with its customers to gain an in-depth understanding of their organisation and create a technology strategy to support transformation, drive operational efficiency and reduce costs. In the Health Sector, Northgate Managed Services works in partnership with over 60 health sector organisations including every health board in Scotland and Northern Ireland to deliver smarter, more efficient ways of operating.

For more information, visit, or contact by email at Follow Northgate Managed Services on Twitter @NorthgateMS.


About Imprivata
With more than one million health care users, Imprivata is the #1 independent provider of single sign-on and access management solutions for health care, government, finance and other regulated industries. By strengthening user authentication, streamlining application access and simplifying compliance reporting across multiple computing environments, customers realize improved workflows, increased security and compliance with government regulations.

Imprivata has received numerous product awards and top review ratings from leading industry publications and analysts, including a Strong Positive rating in Gartner’s 2010 ESSO Marketscope, the #1 ranking in the KLAS SSO Performance report and the #1 rating in 2010 Best in KLAS and Category Leaders report. Headquartered in Lexington, Mass., Imprivata partners with over 200 resellers, and serves the access security needs of more than 1,100 customers around the world.

For more information, please visit or follow us on Twitter at @Imprivata.

Imprivata is a registered trademark of Imprivata, Inc. in the USA and other countries. All Imprivata products are trademarks of Imprivata, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners.

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About Trustmarque
Trustmarque has been providing value added services to customers since it was founded in 1987 and is now one of the UK’s largest Value Added Resellers. Trustmarque brings together years of knowledge plus a strong track record of delivering successful IT enabled projects for customers that realise positive business outcomes.

Trustmarque delivers solutions across six key areas: Business Performance Management, Information Security, Core Infrastructure Services, Microsoft Integrated Solutions, Managed Licence Services and Software Procurement Consultancy. Trustmarque is also a Microsoft Large Account Reseller (LAR) with Microsoft Gold Certified Partner status, as well as partnering with many other major vendors in the IT market, such as: Adobe, Business Objects, CA, Citrix, McAfee, Novell, Nuance, Sophos, Symantec, Trend, VMware and Websense to name but a few.

For more information, visit


Media Contacts:


Jen Ryan
Imprivata, Inc.
+ 1 (860) 810-7238

Adele Connell
AxiCom for Imprivata
+44 (20) 8392 4062

Northgate Managed Services

Brian Welsh
The Big Partnership
+44 (141) 333 9585
+44 7976 456 765