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Blog
As a Managed Service Provider (MSP), there are many things you need to focus on to be successful in your business. You have to be a subject matter expert in your particular area in order to convince companies to outsource that function to you, customer service is always important, and response time and time to resolution are critical metrics that organizations will evaluate when deciding whether or not to continue your service.
Blog
A couple of decades ago, I received my first “authenticator” while working at Indiana University. As explained to me then, the device generated a secure token that only it and the server would know about. In this way, the servers I was helping to support would know that the bearer of that device (me) was legit.
Whitepaper
Learn how both internal and third-party access creates risk for an organization.
Blog
According to the 2021 Executive Order, “Zero Trust Architecture allows users full access but only to the bare minimum they need to perform their jobs. This data-centric security model allows the concept of least-privileged access to be applied for every access decision, where the answers to the questions of who, what, when, where, and how are critical for appropriately allowing or denying access to resources.”
Blog
Leading into Patient Safety Awareness Week (March 11-17), a recent survey conducted by Patient Safety & Quality Healthcare (PSQH) and HealthLeaders Media allowed 100 hospitals and health systems to provide insight on how they see the current state of patient identification and registration procedures in their facilities. The survey found that more than half of respondents (54%) are not very confident in their patient identification strategies. Why are patients misidentified?
Blog
Shared mobile devices are transforming clinical workflows. The 2025 Imprivata state of shared mobile devices in healthcare report reveals why they are now the industry’s gold standard. We all understand that in healthcare, every second matters. Every delay — whether waiting for lab results, struggling with authentication, or tracking down a misplaced device — can ripple into slower care delivery and lower staff satisfaction. Mobile technology has transformed clinical workflows, but the model of ownership and management makes all the difference.
Blog
Over the weekend, the Health Secretary, Matt Hancock, announced investment of £40m to support projects aimed at easing the barriers to patient care due to the administrative burden on staff navigating slow login times. It’s long overdue that this challenge has been recognised by Central Government and given national prominence as it is something that we at Imprivata are exceptionally passionate about.
News
Ransomware attacks or IT outages can have a significant effect on the public, impacting the accessibility of critical needs like healthcare, transportation, and other goods and services. For example, patients may be diverted to other medical facilities if one hospital system goes down, potentially creating a ‘medical desert’ in rural areas and putting public health at risk. Or manufacturing plants may pause production, impacting their bottom line and causing supply chain shortages.