Knowledge hub

Gatekeeper Status Report

A Gatekeeper Status Report is a specialized feature of Customer Privileged Access Management (CPAM), specific to Imprivata, that provides organizations with greater insight into the health and status of vendor connectivity. The Gatekeeper itself is a lightweight software component installed on a single server within an enterprise network. Acting as the secure bridge between the CPAM platform and the customer environment, the Gatekeeper enables connection facilitation while ensuring that vendor access remains tightly controlled and auditable. With the Gatekeeper Status Report, organizations can easily review essential details such as Gatekeeper ID, version, connection status, registration status, and connection information, all in one centralized location.

This report represents a significant enhancement for organizations that need clear visibility into access activity and the systems enabling it. By using the Gatekeeper status view in conjunction with CPAM’s session auditing, IT teams can monitor each vendor connection to system or product environment components such as a front-end server, backup server, or database server. These details support better access control by identifying where and how secured credentials are used, and by providing visibility with audit features that can quickly surface unusual activity or potential risks. The Gatekeeper maintains a secure, persistent connection to the CPAM server, ensuring that vendor sessions can be brokered reliably while remaining fully auditable within the customer environment.

Beyond its reporting function, the Gatekeeper Status Report strengthens secure vendor access practices by helping IT teams ensure connections are transparent and continuously monitored. This transparency helps reduce the risk of misconfigurations, unauthorized access, or system downtime while improving accountability across vendor access workflows. It also assists organizations in proactively addressing issues that could impact security or service delivery by surfacing real-time Gatekeeper health and connectivity status.

Imprivata has introduced this report as part of its ongoing effort to enhance user experience and deliver meaningful visibility into CPAM’s secure workflows. Much like broader industry best practices for status reporting, the Gatekeeper Status Report turns technical connection data into actionable intelligence. This enables organizations to monitor online vendor connections with ease, reduce administrative complexity, and strengthen enterprise network defenses. By continually evolving features such as reporting, visibility, and secure access monitoring, Imprivata CPAM provides organizations with both the confidence and the tools to secure third-party connections without sacrificing usability.