Adoption of Server Hosted Virtual Desktops in EMEA Healthcare Industry Expected to Increase 74 Percent within 24 Months, Surpassing U.S., according to Imprivata Report

Survey of IT Decision Makers in U.S. and EMEA Finds that Adoption of Desktop Virtualization and Cloud Computing in Healthcare is Expected to Increase Significantly over the Next 24 Months

VMworld® (booth E502)—Barcelona, Spain, October 15, 2013—Imprivata®, a leading global provider of healthcare IT security solutions, today announced its 2013 Desktop Virtualization Trends in Healthcare: A Global Perspective report, which surveys healthcare IT decision makers in the U.S. and EMEA about adoption rates and benefits of desktop virtualization and cloud-based applications. According to the study, server based computing (SBC) and server hosted virtual desktops (SHVD) are prevalent in the U.S. and EMEA healthcare industries, with adoption of both technologies expected to increase. This is especially the case in EMEA, where respondents anticipate that SHVD adoption will grow by 74 percent over the next 24 months and surpass SHVD usage in the U.S. in that timeframe.

 In addition to desktop virtualization, the Imprivata survey also asked healthcare organizations about current and planned adoption of cloud computing. The results indicate that although the majority of U.S. and EMEA respondents do not use cloud-based applications and services today, the use of cloud computing is expected to increase by 57 percent in the U.S. and by 88 percent in EMEA over the next 24 months.

Additional key findings from the survey include:

  • In the U.S., 75 percent of respondents use SBC today and 57 percent use SHVD today. In EMEA, 84 percent of respondents use SBC today and 42 percent use SHVD today.
  • A mixed use of both SBC and SHVD is commonplace in healthcare in the U.S. and EMEA, and while this trend is expected to continue in both markets, EMEA respondents anticipate a more rapid increase than the U.S. over the next 24 months (61 percent growth in EMEA compared to 21 percent in the U.S.).
  • Just 24 percent of respondents in the U.S. and EMEA report that more than half their users are using SHVD today. However, deployment is expected to increase substantially over the next 24 months, when 43 percent of U.S. respondents and 58 percent of EMEA respondents anticipate that more than half their employees will be using SHVD.
  • Healthcare organizations in the U.S. and EMEA use a variety of different endpoint devices for SBC and SHVD, with adoption rates of thin and zero clients expected to increase rapidly and tablets and smartphones emerging as endpoint devices for desktop virtualization.
  • Today, fewer than 30 percent of healthcare organizations in the U.S. and EMEA use cloud-based applications and services, but over the next 24 months, the use of cloud computing is expected to increase by 57 percent in the U.S. and by 88 percent in EMEA.
  • Of those respondents that use cloud services today, 41 percent of U.S. respondents indicate that they store protected health information (PHI) in the cloud, which is far more commonplace than in EMEA (17 percent). This trend is expected to continue, as 67 percent of U.S. respondents using cloud services expect to be storing PHI in the cloud within 24 months, compared to just 33 percent of EMEA respondents.

To download the complete 2013 Desktop Virtualization Trends in Healthcare: A Global Perspective report, click here. Imprivata is also available to discuss the results of this survey—as well as to demonstrate its leading single sign-on (SSO) and authentication management solutions to enable fast, secure No Click Access® to virtual desktops—in booth E502 at this week’s VMworld® 2013 conference in Barcelona, Spain.


A total of 277 healthcare IT decision makers (211 in the U.S., 66 in EMEA) were surveyed to understand their adoption rates and reasons for deploying desktop virtualization as well as cloud-based services and applications. Responses were collected from a variety of different types and sizes (based on the number of beds, where applicable) of healthcare organizations.

Supporting Quotes

Chuck Podesta, senior vice president and CIO, Fletcher Allen Health Care (Burlington, Vt.)
“The results of Imprivata’s survey align with what we are experiencing—desktop virtualization improves clinicians’ productivity and mobility, enabling fast, seamless access to our Epic electronic medical record systems. This reduces IT cost and allows our clinicians to better focus on what matters most: delivering high-quality patient care.”

Judy Hanover, research director, Provider IT Strategies, IDC Health Insights
“Healthcare organizations in the U.S., EMEA and globally continue to face challenges as they balance IT security requirements with clinical demand for technology that is convenient and easy to access. We have seen increasing adoption of desktop virtualization as a means to address some of these challenges, including security, user mobility and the increased complexity and cost of desktop management. The results of the Imprivata survey align with what IDC is seeing across the global healthcare industry, and we expect the trend to continue.”

Frank Nydam, director, Healthcare Business Development, Office of the CTO, VMware
"With increasing global pressure to deliver high-quality care at affordable costs, technologies that provide efficiency gains are important. The findings of the Imprivata study validate that the global healthcare industry continues to adopt desktop virtualization—and increasingly, cloud computing—as an efficient, low-cost solution to enhance patient care, increase clinician productivity and improve business agility.”

Matthias Haas, product manager, IGEL Technology
“The Imprivata report validates the feedback we continue to receive from partners and customers in the U.S. and EMEA, especially with respect to the increasing use of thin and zero clients to support desktop virtualization. Healthcare CIOs are tasked with customizing IT environments to support a number of different clinical workflows, and desktop virtualization offers flexibility to meet demand from their providers for fast, easy access to their roaming sessions.”

Jeff McNaught, executive director, marketing and Chief Strategy Officer, Cloud Client Computing, Dell
“Cloud computing and desktop virtualization are two technology areas that we believe can significantly benefit the global healthcare IT industry by improving efficiency and reducing costs for the betterment of patient care. The Imprivata survey indicates that healthcare organizations are becoming increasingly more comfortable with using cloud-based services and applications, which is a trend we are seeing as well.”


About Imprivata

Imprivata is a leading global provider of healthcare IT solutions that enable fast, secure and more efficient clinical access, communication and collaboration. Independently recognized as an innovator and market leader, Imprivata helps millions of providers worldwide simplify technology to better focus on patient care. For more information, please visit

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