Imprivata Simplifies Password Management at AMAG Pharmaceuticals

Leading Biopharmaceutical Company Reduces Password Reset Calls by 90% with Imprivata OneSign

LEXINGTON, MA—April 5, 2010—Imprivata®, Inc., the company that simplifies and secures user access, announced today that AMAG Pharmaceuticals has successfully deployed Imprivata OneSign Single Sign-On (SSO) to improve enterprise security and eliminate a growing password management problem. With Imprivata OneSign, AMAG is providing secure, streamlined application access in a hosted environment and improving user workflow.

AMAG Pharmaceuticals is a biopharmaceutical company that utilizes its proprietary technology for the development and commercialization of a therapeutic iron compound to treat anemia and novel imaging agents to aid in the diagnosis of cancer and cardiovascular disease. As AMAG expanded the number of hosted environments in its infrastructure, the number of passwords required to access them grew as well. The average employee had to remember up to 9 different passwords, which was a burden to employees and resulted in a significant increase in helpdesk calls.

In its evaluation of SSO solutions, AMAG determined that with its simplified and appliance-based approach, Imprivata OneSign was the best fit for software as a service (SAAS) single sign-on. AMAG deployed the solution to 300 employees accessing between 9 and 15 hosted applications. Since deployment, the company has seen a 90% reduction in password reset calls to the helpdesk. Imprivata OneSign enables an easy and affordable way to application access and provides AMAG with an additional component towards full compliance geared at Mass 201 regulations.

“AMAG’s infrastructure requires us to access several applications and remember numerous passwords, and this was becoming unwieldy for our employees,” said Nathan McBride, executive director of IT at AMAG Pharmaceuticals. “Imprivata OneSign not only eliminates the need to remember various passwords but it also enforces access security for these systems. Its simplified approach to enabling streamlined application access coupled with its appliance-based model, allowed us to plug in and go in just one day. The experience with Imprivata has been excellent and we look forward to developing this partnership.”

Imprivata OneSign strengthens user authentication to desktops and networks, streamlines application access and simplifies the process of compliance reporting--all delivered through a secure, self-contained appliance that requires zero modifications to existing IT infrastructure. Centrally managed from a single administrative console, OneSign secures access across Windows, host-based, Citrix and virtual desktop environments. Imprivata OneSign empowers organizations to balance the need for stronger security with improved user workflow and productivity. The solution also reduces the time and complexity of complying with regulated access control requirements and password management costs that consume IT help desk resources.

“Hosted applications are a great fit for pharmaceutical companies, where there is often a need to ramp quickly, and there is no time to develop applications internally,” said Omar Hussain, Imprivata president and CEO. “However, they present a password challenge as they are maintained by third parties, and each has a different log-on procedure. As a result, end users are forced to memorize many different passwords. AMAG’s use of Imprivata OneSign is a great example of how to remove the password barriers that are inherent with SaaS.”

About Imprivata
Imprivata is the leading independent vendor focused on simplifying and securing user access. By strengthening user authentication, streamlining application access and simplifying compliance reporting across multiple computing environments, customers realize substantial IT Help Desk and administration cost savings, while achieving the security standards they demand.

Imprivata has received numerous product awards and top review ratings from leading industry publications and analysts. Headquartered in Lexington, Mass., Imprivata partners with over 200 resellers, and serves the access security needs of more than 900 customers around the world. For more information, please visit

Imprivata is a registered trademark of Imprivata, Inc. in the USA and other countries. All other product or company names mentioned are the property of their respective owners.

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