Last week, I brought my 9-year-old son to the pediatrician for his annual physical. I could tell you what the experience was like but I know that, if you have kids or if you have a primary care physician, you already know how it went. Except, in this case, it was worse. Yes, we barely got a greeting as the nurse practitioner walked in to the exam room, past my son on the exam table, and straight towards the computer in the corner. Yes, we sat there patiently waiting to begin as she tried to log in – twice.

Carolinas HealthCare boosts patient safety with palm-vein biometrics,” a story on how CIO Craig Richardville has reduced Carolinas HealthCare System’s duplicate medical records error rate from 2.9 percent to 0.01 percent using Imprivata PatientSecure, ran today in Healthcare IT News. 

Sean Kelly and Imprivata customer Lisa Rabideau from the University of Vermont Health Network Champlain Valley Physicians Hospital, discuss the benefits of EPCS and Confirm ID in a HealthcareDIVE article titled, "With I-STOP, New York mandates a promising solution for opioid prescription misuse, fraud.” 

By Hannah Kuchler

John Kuhn needed to bare his midriff to hospital administrators to finally get out of a $20,000 bill for surgery that he did not have.

“I had to go in front of the billing department and the chief financial officer and pull my shirt up and show them I did not have a gaping scar on my stomach,” he says.

Even hospitals that follow strict rules and protocols run the risk of patient identification errors, the Healthcare Financial Management Association found in a recent report. Two sources create the most errors: overlays and duplicate medical records.