Vendor management is a process or solution that allows organizations to optimize and secure the introduction and ongoing operations of third-party service providers into their business operations.

Coming out of HIMSS 2010, it was clear that patient data security was a chief concern, but so was the need for improved clinician workflows. For all the requirements driven by new laws and the stimulus bill, what was overlooked was the impact of security in the real-world hospital environment from a user perspective. Forcing someone to change habits and daily routines is difficult, if not impossible, to do. Therefore, it is integral to the successful adoption of these security endeavors that they be paired with improving workflow. If change makes people’s lives easier, it’s easier for them to embrace. It doesn’t need to be an either/or argument.