Imprivata partners with University of Utah Health Care to implement positive patient identification across their healthcare enterprise

Imprivata PatientSecure selected to help eliminate costly duplicate patient medical records and improve patient safety with innovative positive patient identification platform

Lexington, Mass. – August 11, 2016—Imprivata® (NYSE: IMPR), the healthcare IT security company, today announced that University of Utah Health Care will implement Imprivata PatientSecure, the positive patient identification platform for healthcare, to eliminate duplicate medical records and improve patient safety. As part of the deployment, the University of Utah Health Care system will install the Imprivata positive patient identification platform across their enterprise, including 4 university hospitals and 11 community clinics that facilitate nearly 1.6 million patient visits per year.

“Accurately identifying patients and ensuring we have access to their complete medical history anywhere they receive care across our health system is extremely important to our ability to provide the best patient experience,” said Jim Turnbull, Chief Information Officer for University of Utah Healthcare. “Imprivata enables us to positively identify patients across our health system with a biometric identifier and automatically access their correct medical record. This enables clinicians to have an accurate medical history of the patient they are treating and also protects our patients from medical identity theft and insurance fraud.”

Medical errors are the third highest cause of death in the United States, according to researchers at Johns Hopkins University. Many medical errors such as radiation overdoses, medication errors, and blood transfusion errors result from patient misidentification at the point of care as well as at registration, often in the form of duplicate medical records, which, according to RAND Corporation, account for eight percent of all medical records and may cost up to $5,000 per record to correct. 

“Addressing patient misidentification issues continues to be a top patient safety concern of our customers as healthcare goes digital, and the best way to prevent these issues is to quickly, efficiently, and accurately match patients to their medical records at registration and at the point of care,” said Clay Ritchey, Chief Marketing Officer and GM of Imprivata PatientSecure Products Group. “We are proud to partner with the University of Utah Health Care system to help them eliminate costly duplicate medical records, improve patient safety, and prevent medical identity theft.” 

Imprivata PatientSecure stops patient misidentification errors at the source, creating a 1:1 match between individual patients and their unique medical records using biometric identification. Once patients utilize palm-vein biometrics at registration to be identified, their medical record is immediately launched and accessible to their care team, enabling them to provide the best care.

About University of Utah Health Care

University of Utah Health Care is the Intermountain West’s only academic health care system, providing leading-edge and compassionate medicine for the people of Utah and a referral area encompassing five states and more than 10 percent of the continental United States. The health system includes four hospitals – University of Utah Hospital; the University of Utah Orthopaedic Center; University Neuropsychiatric Institute; and Huntsman Cancer Hospital – with more than 1,300 physicians practicing more than 150 medical specialties. University of Utah Health Care has ranked among the top 10 U.S. academic medical centers in the rigorous University HealthSystem Consortium Quality and Accountability study for six years running. It also is also consistently ranked among the country’s best hospitals in U.S. News and World Report’s annual Best Hospitals list./p>

About Imprivata

Imprivata® (NYSE: IMPR), the healthcare IT security company, enables healthcare globally to access, communicate, and transact patient information securely and conveniently. The Imprivata platform addresses critical compliance and security challenges while improving productivity and the patient experience. For more information, please visit

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Kerry Pillion