Highly accurate biometric identification
Imprivata PatientSecure replaces traditional patient identifiers with biometric identification, a far more accurate positive patient identification system. Palm vein patterns remain stable throughout our lifetimes and cannot be duplicated or forged. The solution can even be used to positively identify Jane and John Doe patients in critical care.
High patient adoption rates
Palm vein identification has a high patient success and adoption rate. Patients appreciate the non-intrusive palm scanning process that does not require them to share their Social Security number or other sensitive patient identifiers with hospital staff.
“The feedback from the patients about Imprivata PatientSecure has been extremely positive. The compliance rate of our patients has been 99+ percent. They love it! They think this is the greatest thing we have ever done. They really appreciate not having to give all of those patient identifiers each time that they come in.”
Jim Schwamb, VP, PFS,
Bay Care Health System
Imprivata PatientSecure is easy to deploy and integrates seamlessly with all leading EMR vendors, self-service kiosk solutions, and IT infrastructures. Imprivata helps customers through every step of their deployment and enrollment process, providing continuing support for customers’ evolving needs.
Easy patient enrollment and identification process
The initial Imprivata PatientSecure enrollment process is quick and easy, requiring roughly the same amount of time as a routine paper check-in process. The palm vein scanner is easy-to-use and less intrusive than traditional patient identifiers, making it an ideal form of identification for any patient, at any point of care.
“Use of the Imprivata PatientSecure system has resulted in fewer registration errors, fewer medical record numbers that are duplicates, and fewer instances where patients are using other people’s insurance card – all of these resulted in fewer medical errors.”
Cindy Noonan, Chief Operating Officer,
Valley Care Health System
Vastly improved patient experience and reduced wait times
Imprivata PatientSecure allows patients to access the right care, quickly. The solution streamlines check-in and registration processes by using fast and accurate biometric identification to retrieve patients’ medical records. When deployed with a self-service kiosk solution, Imprivata PatientSecure can reduce wait times even more significantly. Overall, Imprivata PatientSecure improves patient satisfaction, streamlines care delivery, and improves important patient satisfaction measures (such as HCAPS scores) that impact hospitals' Meaningful Use targets.
High ROI and low maintenance costs
The Imprivata PatientSecure scanner is easy to deploy, maintain, and clean. The biometric identification solution requires little to no maintenance – and, if it does, Imprivata is there to help. Imprivata PatientSecure provides significant ROI and improves the efficiency of clinical staff, allowing them to spend more time focused on their patients and less time dealing with paperwork or ineffective technologies.
“There’s a lot of moving parts in the revenue cycle and this front end component [Imprivata PatientSecure] is one of several items that make it more efficient on the operational side.”
Craig Richardville, Chief Information Officer,
Carolinas Healthcare System
Continuing Support for customer needs
Imprivata customers are paired with customer advocates who support every step of their individual journey with Imprivata. Imprivata also provides learning resources, troubleshooting advice, and an extensive customer portal to ensure that every customer gets the most out of their Imprivata biometric identification solutions.