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HEAR FROM OUR CUSTOMERS
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The Imprivata digital identity framework outlines a cohesive approach to managing identities across borderless networks. Address the key requirements for a robust strategy with governance and administration, identity management, authorization, and access and authentication.
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Imprivata Identity Governance
Certification program
Length: 5 days
Format: Virtual
Audience: Administrators
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Imprivata PatientSecure
Certification program
Length: 2 days
Format: Virtual
Audience: Administrators, IT Project Owners
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We’re redefining the security experience with a digital identity platform specifically designed for the complex challenges of mission- and life-critical industries. By removing barriers to access and authentication across the enterprise, our solutions uniquely protect all identities and enable the compliance of all systems while liberating user time.
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Imprivata Advanced Advisory Services
A personalized approach to drive long-term success with Imprivata solutions
Imprivata Enterprise Advisory Services
Own and manage issue escalations, communications, and post-resolution reporting
Imprivata Starter Management Services
Streamline your implementation efforts by leveraging Imprivata engineers with direct remote access
Imprivata Advanced Management Services
Bolster efficiency with a team of technical experts who can remotely administer your Imprivata solutions
Imprivata Enterprise Management Services
Access to a full range of Imprivata Professional Services offerings, including upgrades, migrations, implementations, deployment and enrollment assistance, training courses, and more
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The Imprivata Advanced Advisory Services team focuses on opportunities to increase user adoption and return on investment with your Imprivata solutions. This package is designed to develop a strategic partnership between Imprivata and your organization, now and in the future. Features include:
- A personalized approach to drive long-term success with Imprivata solutions
- A proactive partner to identify opportunities for maximizing value and mitigating risks to success
- A central point of contact that understands your specific business needs and will advocate on your behalf, driving cross-functional collaboration
Deliver ongoing guidance and expert consultation to ensure the most accurate and effective use of your Imprivata solutions, tools, data, and limited resource bandwidth with Imprivata FairWarning & SecureLink Privacy Monitor Advisory Services.
- Set up and test new enforced policies, assist with the creation of tailored reports, and employ efficiencies to increase accuracy and reduce false positives
- Advise on newly-released features, enhancements, and reports to ensure long-term, sustained improvements in functionality and ROI
- Facilitate engagement with Imprivata product teams for to provide advanced insight into product roadmap and industry best practices
With Imprivata Enterprise Advisory Services, you can unlock the potential of your IT investments and gain technical architects who take initiative to ensure the security, compliance, and efficiency needs of your organization and providers. These Imprivata experts are prepared to:
- Own and manage issue escalations, communications, and post-resolution reporting as your central point of contact for all technical Imprivata matters
- Guide the planning, testing, and path-to-production activities for upgrades and migrations, including on-call availability during cutover
- Actively monitor and plan for implementation of product enhancements fitting your organization's unique needs
- Reduce operational risks associated with change management
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With a comprehensive understanding of Imprivata OneSign and Imprivata Confirm ID and their supported components, Imprivata Starter Management Services become an integral part of your IT strategy. Our team will:
- Ensure alignment with IT best practices
- Remotely implement your Imprivata systems leveraging Imprivata engineers for expert guidance
- Future-proof your investments by providing annual upgrades and migrations
- Maximize lifetime value and sustained expansion across your enterprise with continuing hands-on system administration and technical assistance
With a comprehensive understanding of the Imprivata platform and its supported components, Imprivata Advanced Management Services provide an integral part of your IT strategy. Our team will:
- Bolster efficiency with a team of technical experts who can remotely administer your Imprivata solutions
- Cover your Imprivata upgrade, migration, and application integration needs with a single annual subscription agreement
- Supplement your help desk and change control processes with Imprivata expert involvement
- Eliminate management complexity from your environments with alignment to IT best practices
Extend the power of your IT organization with a full-scale professional services team that is accountable for proactive delivery and ensuring the continuity and resiliency of your Imprivata solutions. Imprivata Enterprise Management Services will help you:
- Access a full range of services such as upgrades, migrations, implementations, deployment and enrollment assistance, and training courses
- Avoid time-consuming scoping, budgeting, and contracting processes by using our flexible resources
- Identify and remediate potential Imprivata product issues in your change management processes swiftly
- Optimize workflow with our design experts and clinical workflow specialists, sustaining engagement throughout implementation and ongoing production support, enabling you to offer clinicians a world-class end user experience
With a comprehensive understanding of the Imprivata platform, supported mobile devices, configuration design for optimal workflows, and integrations with a broad array of market-leading mobile device management solutions, our team will help you:
- Establish faster time-to-value and a strong foundation for success with expert implementation services
- Enhance team efficiency with technical experts who remotely configure and manage your Imprivata Mobile solutions
- Ensure operational stability through proactive monitoring of activity logs, reporting, and resolution of critical events
- Leverage ongoing training to support your IT team's mobile administrators
- Remove management complexity and align your IT environment to Imprivata best practices
With IT budgets and resources constrained, ensuring dedicated and capable resources to manage your identity governance solution on an ongoing basis can prove difficult. Our Imprivata Identity Governance Management Services team will help you:
- Administer your solution and maintain roles and dashboards, keeping essential configurations and workflows current, supported, and expanding
- Remove overhead and management complexity from your environments and align with best practices
- Bolster value and efficiency by partnering with your in-house teams, including integration with helpdesk escalation and change management
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Extend your team with compliance and security experts who will monitor for and investigate potential privacy incidents. Our Imprivata Managed Privacy Services team can help you safeguard patient data and:
- Maintain data integrity standards
- Increase your team’s efficiency in data-driven identification and countering of policy violations
- Improve case management processes
By extending the power of your team with Imprivata Drug Diversion Monitoring Services, you can expand the ROI experienced with Imprivata FairWarning Drug Diversion Intelligence. Our team will:
- Remotely monitor and respond to drug diversion reports
- Increase the accuracy and efficiency of your diversion monitoring and intelligence program
- Help reduce enterprise and patient risk