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Deploying a new communication tool to thousands of users at the same time can be quite a daunting task. As healthcare providers consider adopting a secure messaging solution in their facility, we on the client services team often hear that they’re hesitant to move forward for fear that the new tool will trigger an increase in the volume of communication, resulting in too many notifications and unnecessary interruptions.
Inefficient communication costs the average U.S. hospital $1.75 million a year, according to the Ponemon Institute. But how can hospitals enhance communication efficiency while ensuring the safety of protected health information (PHI)?
Have you ever been told you were being discharged from the hospital and ended up waiting hours for discharge papers? Did you know that the average discharge time is currently 101 minutes? That’s enough time to frustrate any patient and end their hospital experience on a bad note. At some point, either you or a loved one has had to go to the Emergency Room or hospital, and have probably experienced hours in the waiting room, being moved to a hallway or private room only to wait again and been forced repeat to your story to every new nurse or doctor.
At HIMSS14, we had a number of in-depth conversations with IT leaders at hospitals and health systems from across the U.S. about their challenges, strategies and priorities for 2014 and beyond. One particular issue that is top-of-mind for many of the folks we talked to is electronic prescribing of controlled substances (EPCS).
Congress recently passed a spending bill that includes funding for the Department of Health and Human Services (HHS) to provide technical assistance to the private sector for patient identification and matching.
Near unanimous bipartisan support from Congress gave the Medicare Access and CHIP Reauthorization Act (MACRA) its first wave of attention in 2015.
But how it plans to fundamentally shift the way government programs measure and pay for healthcare services is likely to be what will make headlines going forward.
Disruption
Steve Coplan of The 451 Group recently published a terrific report on Virtual Desktops that examines the intersection of management and security. Steve hit the nail on the head in describing the importance of user authentication in securing virtual desktops. This is especially relevant in healthcare, which is rapidly adopting virtual desktop access (VDA) to improve clinician productivity and secure patient data. We were also pleased that Steve mentioned the work Imprivata is doing with VMware around fast, seamless user access for virtual desktops...
Imprivata recently underwent an in-depth security audit by RSM, an international independent service auditor, to determine whether our cloud-based Imprivata Confirm ID and Imprivata Cortext products meet the American Institute of Certified Public Accountants (AICPA) criteria for SOC 2 Type 2 certification.
I am currently at the Insight 2009 Annual Conference in Orlando, where 1,200-1,400 attendees are converging to learn and build relationships centered on their McKesson healthcare IT systems. Users are hearing details of new product enhancements and integrations, learning best practices and engaging in valuable peer discussions they can take back to their organizations. Overall, there seem to be two overarching themes that are driving discussions, both in sessions and in the hallways...
As leaders in technology adoption, Radiologists are starting to look to biometrics to help provide No Click Access to the various systems and places they need to authenticate. The recent article on auntminnie.com highlights Radiology Ltd. in Tucson, AZ who has 50 Radiologists using Imprivata’s OneSign product to remove the burden of having to enter multiple logins and remember passwords.