Accountable care organizations

How ACOs can benefits from secure communications

 

In new pay for performance models, Accountable Care Organizations (ACOs) need to reduce costs while improving quality of care. Coordinated care – the goal of ACO’s – improves outcomes by ensuring patients get the right care at the right time, avoiding unnecessary duplication of services and preventing medical errors. However, the very thing that makes coordinated care successful – timely information on patient care in the hands of the most appropriate providers to deliver it – also makes it challenging. With more providers accessing more private health information (PHI) in more places via more devices, a secure communications platform is critical to the coordination and delivery of patient care.

 

Improve clinical, operational, and financial ACO efficiency with secure communications

 

Secure communications in healthcare helps improve clinical outcomes for Accountable Care Organizations by:

  • Reducing readmissions, providing fast, secure messaging between ER and primary care physician or home health agency to determine best care plan and necessity of admission
  • Improving the alacrity and accuracy of care, allowing providers to receive critical alerts, scheduling notifications, lab results and other information directly to preferred devices
  • Supporting a patient-centric approach, enabling providers to identify and communicate quickly with specialists in the ACO

Secure communications helps improve ACO operational outcomes by:

  • Improving care coordination across employed and affiliated providers, and across multiple healthcare organizations
  • Safeguarding PHI in accordance with HIPAA regulations, eliminating providers’ need to decide between speed of communication and legal risk.
  • Streamlining provider communications, improving provider productivity

A Secure communications platform helps improve financial outcomes for ACOs by:

  • Increasing HCAHPS scores, ensuring full quality-based payment returns
  • Reducing duplicative procedures, readmissions and lengths of stay
  • Replacing expensive pager systems with more cost effective, time efficient  BYOD strategies