Knowledge hub

Session Suspension

In today’s hybrid and high-security environments, session suspension is more than a convenience; it’s a default safeguard. It automatically pauses a user’s session after a period of inactivity, preventing unauthorized access while saving the session state. Whether on-premises or remote, this control protects against risks like a clinician walking away from an unlocked workstation during an emergency or someone working from home leaving their laptop open around unauthorized visitors or contractors. Automatic session suspension ensures data privacy without relying on user intervention by terminating a session if risk thresholds are met or suspending and securely saving a session when inactivity is detected.

Virtual desktops and remote desktop solutions especially benefit from session suspension by enabling users to start a session and continue it on another device, without losing their place or exposing sensitive content. This is particularly useful in fast-paced environments where users frequently move between terminals or devices. With computer management services and access management services working together, inactive sessions can be either temporarily suspended or fully terminated based on policies, supporting both security and user continuity. Session saving also pairs well with passwordless authentication, allowing seamless re-entry without traditional passwords that may be forgotten and lead to users being locked out. These features also reduce IT department strain by greatly reducing the number of help desk calls they receive for password reset.

For any organization managing workstations, shared devices, or cloud-based systems, session suspension is a core layer of smart, proactive defense. Session suspension is a critical feature within Imprivata Enterprise Access Management (EAM), reducing friction while enhancing both security and workflow continuity across clinical and enterprise environments. With session suspension, users can save a login session for next time, preserving applications and work context. Not only does this approach safeguard systems and data, it also serves as a user-friendly support for productivity and compliance.