Smart Dock

Smart docks, also referred to as smart hubs, are automated mobile hubs designed to securely store, charge, and manage shared mobile devices in enterprise environments. Unlike basic charging stations, smart docks add intelligence to on-premises company phones through user authentication, device tracking, and automated workflows that support how employees pick up and drop off employer devices. These docks can also be used to manage mobile devices while enabling staff to take and manage a company device on the go, particularly in shift-based and high-turnover environments.

As a mobile hub for iPhones and other enterprise smartphones, smart docks help organizations dock company iPhones and other employer devices without manual IT intervention. Smart docks are used to store and provision business phones, including iPhones for business and shift management, and help ensure devices are charged, assigned, and ready at the start of each shift. By supporting the streamlined charging and provisioning of multiple mobile devices for an office, these systems improve device availability while reducing time spent locating, configuring, or troubleshooting shared mobile tools.

Smart docks also play an important role in helping organizations maximize mobile investments. Centralizing device storage and provisioning reduces loss, improves accountability, and extends device lifespan. Rather than relying on disconnected point solutions, enterprises can eliminate point solutions in favor of best of breed, best practice mobile solutions that combine physical infrastructure with software-driven automation that reduces IT burden. When aligned with a broader mobile device management platform, smart docks support consistent policy enforcement and operational visibility across shared device programs. By making shared, employer-owned devices easy to access, provision, and return, smart docks reduce reliance on bring-your-own-device (BYOD) practices that often emerge when managed devices are unavailable or inconvenient to use. BYOD environments can introduce security risk because IT lacks full control over mobile device patching, operating system updates, configuration standards, and personal app usage, all of which can expose enterprise data to compromise.

Imprivata Smart Hubs are purpose-built smart docks developed as part of Imprivata mobile solutions to address the operational and security challenges of shared mobile device environments. These mobile hubs integrate hardware and software to authenticate users, manage device access, and automate provisioning workflows at scale. By delivering a smart hub for mobile devices that integrates with a unified management platform, Imprivata enables organizations to securely deploy and manage shared devices while improving efficiency for both IT teams and end users.