Epic Hyperspace

Epic Hyperspace is the primary application healthcare organizations use to access and interact with the Epic Electronic Health Record (EHR). It provides clinicians and other users with an interface for accessing patient information, clinical documentation, care coordination, and other workflows. Epic Hyperspace is centrally managed, allowing healthcare organizations to deploy and maintain the application across workstations and other endpoints throughout the enterprise.

To fully leverage Epic Hyperspace capabilities and maximize your return on investment (ROI), it is essential to implement robust security measures that protect sensitive patient information and ensure compliance with regulatory standards. Imprivata Enterprise Access Management (EAM) can significantly enhance the security and efficiency of Epic Hyperspace with a multi-layered approach to security that ensures only authorized users can access patient data. This is particularly important in healthcare, where unauthorized access can expose sensitive patient information, disrupt clinical care, and create significant security and compliance risks.

Multifactor authentication (MFA) is a critical security measure for Epic Hyperspace, helping to safeguard EHR access. MFA requires users to verify their identity using two or more authentication factors, which can include something they know, such as a password or PIN; something they have, such as a mobile device or security token; or something they are, such as a biometric characteristic. Requiring more than one authentication factor significantly reduces the risk of unauthorized access when a single credential is compromised. Imprivata also helps ensure registrars using Epic can reliably access restricted records, backed by a complete audit trail to stay ready for Epic-related auditing processes.  This enables healthcare organizations to enroll a wider population of people while staying audit-ready for important compliance reviews.

Single sign-on (SSO) allows clinicians to log in to Epic Hyperspace with a single set of credentials or multifactor authentication, and thereafter securely access multiple applications and systems with a quick badge-tap. This reduces the time and effort required to securely log in and out of different systems, improving workflow efficiency and allowing clinicians to focus more on patient care.

Epic Hyperspace continues to evolve as Epic introduces new capabilities designed to reduce administrative work and make clinical workflows more efficient. Epic Art, AI for clinicians, and Epic Penny, its AI and automation offering for revenue cycle and operations, are among the technologies designed to reduce repetitive work and streamline workflows. Recent Epic upgrades and related integrations include:

AI charting: Epic Art’s AI charting can listen during patient encounters, draft clinical notes, and queue suggested orders for clinician review.
Clinical administrative assistance: Epic AI can summarize patient information, draft content, and surface relevant information within clinical workflows, reducing administrative work for clinicians.
Automated coding: Epic AI can generate coding suggestions and surface relevant clinical information to help clinicians and coding teams improve efficiency and coding accuracy.
Handoff summaries: Generative AI can summarize relevant patient information to support efficient handoffs and transitions of care.
Approvals and prior authorization: Epic supports integrated prior authorization workflows, while AI can help identify supporting clinical information and draft responses to authorization questions, reducing administrative work.
Penny: Epic's AI and automation offering for revenue cycle and operations supports workflows including utilization review, coding, denials, and prior authorization.
MyChart Central: Patients can use a single Epic ID to access MyChart accounts at participating organizations, with support for password-free authentication using passkeys and biometrics.
Automated translations: Epic supports integrations for translating patient-facing content used in MyChart and other patient workflows, helping organizations communicate with patients in their preferred languages.
Native call controls: Epic's Embedded Call Controls API enables compatible phone systems to provide controls for accepting, placing, and transferring calls directly within Hyperspace.
OpenID Connect (OIDC): Epic Hyperspace supports the OIDC authorization code flow for user authentication, including login to Hyperspace and authentication within Hyperspace workflows.
Epic upgrades and updates: As Epic introduces new AI capabilities, APIs, authentication methods, and workflows, organizations must ensure that integrated technologies continue to work effectively with the evolving platform.

Imprivata aims to evolve its Epic integrations alongside Epic upgrades and updates, helping healthcare organizations adopt new capabilities without introducing unnecessary login, credential, or authentication friction. By streamlining secure access across Epic and other clinical applications, Imprivata helps reduce time spent managing access so clinicians can remain focused on patient care. To learn how Imprivata can help streamline secure access to Epic and other clinical applications, request a demo.