Patient experience optimization

Ensuring patient safety and revenue cycle efficiency requires accurate patient identification across the entire patient experience and continuum of care. Whether patients are checking in for appointments, being verified for a medical procedure or surgery, or transitioning to another point of care, it’s critical to have an accurate, single record of their medical information.

 

Features:

Expedited patient self-check-in

Through an extensive partner ecosystem, Imprivata PatientSecure is directly embedded into industry-leading self-service kiosks so that hospitals can easily and accurately identify patients, check them in for their appointments, collect co-pays, and update insurance information. Imprivata is partnered with providers such as CTS, Vecna, and PatientWorks.

Accurate patient registration

At patient registration, it is crucial to positively identify the right patient in order to prevent safety events related to misidentification. Imprivata PatientSecure is the only solution that provides deep integrations and partnerships with healthcare’s industry-leading ADT vendors, such as Epic, Cerner, McKesson, Meditech, and more.

Verification at the point of care

Misidentification at the point of care can result in life or death situations. Imprivata PatientSecure has been successfully used in many point of care workflows, such as identification and verification for:

  • Unconscious patient identification in trauma situations and emergency departments
  • Radiation oncology before receiving treatment
  • Time-out procedures for surgery
  • Medication administration and blood transfusions