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Security compliance often requires complex passwords – causing user frustration and helpdesk calls. Jon Wu, System Engineer at Verity Credit Union, joined me for a webinar on how SSO helped Verity increase user productivity and customer satisfaction. Below is the transcribed Q&A from the webinar.
View the full webinar here
Question 1: Did auditing play a role in your decision to buy single sign-on, and has it helped with reporting on user access?
Answer: Yes it did. When we first mentioned that we would be getting a password program, users were nervous. They thought, “is this password program going to remember all of my passwords and keep it secure?” When we presented to Imprivata, they said no problem, it’s all taken care of. From end to end the passwords are encrypted. Imprivata takes care of both situations, and we don’t have to worry about it being exposed in any way.
Even hospitals that follow strict rules and protocols run the risk of patient identification errors, the Healthcare Financial Management Association found in a recent report. Two sources create the most errors: overlays and duplicate medical records.
Leading into National Cyber Security Awareness Month, last week Imprivata had the opportunity to contribute to the healthcare IT cybersecurity discussion on Capitol Hill as part of National Health IT (NHIT) Week.
Over the last decade, healthcare has transitioned from an industry that is predominantly paper-based to one that is now becoming widely digital. With this massive movement, the patient and the patient’s medical record are at the heart of this transition. Today, our industry’s biggest concerns with electronic patient health records are keeping them secure, making sure they stay private as they move among caregivers, and being certain that each record matches the correct patient.
As we all know, the CJIS policy is now final and mandates that all agencies must have enforced unique IDs strong passwords by September, 2010, and that all agencies must comply with the CJIS Advanced Authentication requirement by 2013. However, if your agency has performed a system upgrade after 2005, the 2013 deadline advances to the time of the upgrade. If your agency is audited and found not to be in compliance with the CJIS policy, it could face losing access to CJIS systems.
As the Manager of Information Systems at Wooster Community Hospital with 14 years of healthcare IT experience, Eric Gasser is no stranger to what tools are needed to help a hospital run smoothly. Wooster Community Hospital has used Imprivata OneSign for SSO, access control, and e-signing in MEDITECH since 2010, and recently implemented Imprivata Confirm ID for Electronic Prescribing of Controlled Substances (EPCS).
Q&A with Michele Higgins, PharmD, MBA
Michele Higgins, PharmD, MBA, is the pharmacy informatics coordinator for Nebraska Methodist Health System in Omaha, Nebraska. Higgins’ experience, spanning over 20 years, includes implementing systems for automated dispensing cabinets, carousels, pharmacy information systems, bedside barcoding, and setting up a pharmacy department in a brand new facility with a new NICU population utilizing 100% CPOE. Her most recent project has been implementing electronic prescribing of controlled substances (EPCS) for providers across Nebraska Methodist Health System. Recently, Higgins spoke about her EPCS implementation experience and advice:
There are many benefits to electronic prescribing of controlled substances (EPCS), including improving efficiency of clinical workflows, decreasing patient wait times at pharmacies and minimizing the potential for medication errors, inaccuracies or forgeries. However, because these medications are heavily regulated due to the risk of diversion and abuse, the DEA rule mandates that several criteria be met for EPCS.
Threats exist internally and externally, so you need to make sure you’re prepared. The powerful combo of PAM and VPAM can help keep your organization safe.
Take a look at the improvements we’ve made to Imprivata Privileged Access Management in the first half of 2022.