Secure Communications for Healthcare

Secure Messaging

Across every desktop and device


The need for secure messaging


Over 80% of providers surveyed by Ponemon admit that they text patient health information insecurely from their mobile devices. Why? Because care providers find texting to be more efficient than any of their other communication tools. However, SMS messaging is not a secure form of communication that can result in a HIPAA violation of up to $1.5 million per event, per hospital. Organizations need to implement a secure messaging strategy, and solution, to secure PHI and improve workflows.


Your secure messaging strategy


What if you could…

  • Improve provider productivity by eliminating phone tag in workflows such as consults, referrals, and order verifications?

  • Easily coordinate care by replacing pagers with a solution that can deliver lab results, EKGs, wound photos, and other patient information easily and securely across care teams and organizations?

  • Meet HIPAA requirements while enabling your providers to use secure messaging from their personal or corporate-owned device?

Imprivata Cortext is the secure communications platform for healthcare that enables organizations to replace pagers and improve care coordination, inside and outside the hospital.


Features & Benefits

Communicate securely across any desktop or device

Imprivata Cortext enables care providers to communicate securely from their smartphones, tablets, or desktops. All messages, settings, photos, and notifications sync real-time across every desktop and device. Imprivata Cortext is supported on most native platforms, with native mobile applications for iOS, Android & Blackberry, a native desktop application for Windows, and a web based application for any browser. 

Read more about the ecfirst HIPAA certification.


Provide a better, secure alternative to SMS messaging

Imprivata Cortext lets providers switch to a secure messaging solution with greater functionality than SMS, including an instant clinical contact directory, organization-wide groups, persistent alerting, and more. 

Instantly know when a message is read

Imprivata Cortext provides detailed read information with timestamps, so care providers can know who is reading texts, and when they are received. 

Create organization-wide and personal groups

Imprivata Cortext allows users to create organization-wide groups, such as a CODE STEMI team, CODE BLUE team or ORTHO ON-CALL team. Users can also create personal groups for colleagues who they communicate with often.

Communicate securely across multiple organizations

Over 60% of providers practice at more than one facility. Imprivata Cortext lets your clinicians communicate across hospitals, clinics, rehab centers, or other facilities, replacing a pager with a single communication platform. 

Sync messages across any device

Whether a provider is on a smartphone, tablet, or workstation, all message history, notifications, contacts and settings sync instantly across all devices.

Broadcast organization-wide messages

Imprivata Cortext lets administrators quickly send a secure message to all users for high-urgency reasons (e.g. code team activations, weather or safety alerts) or administrative purposes (e.g. software upgrades, construction projects, organizational policy changes).

Set up and manage users through Active Directory

Imprivata Cortext enables organizations to flexibly manage their users, through either a native Active Directory Synchronization, or a csv file. 


Integrate your existing systems

Imprivata Cortext provides both a REST and WCTP API that can integrate with your scheduling, paging, alerting, and other existing systems. 

Wipe lost or stolen devices remotely

When a device is lost or stolen, administrators can easily wipe patient information to protect against HIPAA violations. 

Comply with HIPAA regulations

Imprivata Cortext is certified for HIPAA compliance by an independent 3rd party  and backed by a Business Associate Agreement. 

Featured Resources

CIO's Guide to Secure Communication

The risks associated with sending Electronic Protected Health Information (ePHI) via unencrypted text messaging are significant, especially given the climate of rising enforcement of compliance with The Health Insurance Portability and Accountability Act (HIPAA) and The Health Information Technology for Economic and Clinical Health (HITECH) Act. However, there is high demand amongst healthcare providers to use text messaging as a fast, convenient way to communicate and collaborate with colleagues.

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