Imprivata Cortext Named Category Leader for Secure Messaging in the 2015/2016 Best in KLAS: Software and Services Report

Customers rank Imprivata Cortext as the clear leader for secure messaging solutions in healthcare, further validating Imprivata's leadership in Healthcare IT Security 

LEXINGTON, Mass.—February 2, 2016—Imprivata® (NYSE: IMPR), the healthcare IT security company, today announced that KLAS, the healthcare industry’s leading independent research firm, has named Imprivata Cortext® Category Leader for Secure Messaging in its report, “2015/2016 Best in KLAS Awards: Software and Services.” Imprivata Cortext achieved an overall performance score of 91 out of 100 in Secure Messaging, one of three new software segments made eligible to receive Category Leader awards this year.

“Secure messaging is at the top of every healthcare CIO’s list and the Category Leader distinction is validation that Cortext is the market leader and preferred solution for secure messaging," said Ed Gaudet, General Manager of the Imprivata Cortext Products Group. “With a 99 percent customer retention rate, Imprivata is manically focused on providing a signature customer experience and we’re honored to receive this independent validation from our customers and KLAS."

“Imprivata Cortext’s #1 rating for Secure Messaging in the 2015/2016 Best in KLAS report is well deserved,” said Joel Vengco, VP & CIO, Baystate Health. “Secure clinical communication across our health system, ACO, and region is critical to striking that balance between clinical efficiency and safe, high quality, available care for our patients. Providing doctors, nurses, and other clinicians with a HIPAA-compliant method of receiving patient admission alerts, exchanging key clinical information, and sending texts and photos, even from their personal devices, has a substantial impact on care coordination, productivity, and satisfaction. That translates directly to better patient care.”

On the KLAS website, IT executives reported seeing many doctors in their facility texting patient health information due to the inefficiency of pagers, regardless of strict policies in place prohibiting the practice. Knowing that they have a responsibility to provide the technology necessary in the hospital environment, these executives found Imprivata Cortext to be one of few decisions that clinicians and the IT department could easily agree upon. According to the commentary, Imprivata Cortext customers said:

“Everyone uses Cortext. I can't name a day when I don't use it. Every time we introduce a new product into our environment, people are careful and critical, but people love Cortext.”

“Cortext is one of the best products we have had, and Imprivata has been one of the best vendors to work with. Their application is very easy to use and learn because it is extremely user friendly.”

Imprivata Cortext enables care coordination and patient engagement across the care continuum. The secure messaging solution recently achieved SOC 2 Type 1 certification, which is globally recognized as one of the strictest audit standards for service providers.

Imprivata Cortext allows organizations to transform desktop communications with a native, unique desktop experience by leveraging integration with the single sign-on Category Leader, Imprivata OneSign®. With Cortext and OneSign, organizations can instantly enable organization-wide communication for all clinical staff.

About Imprivata

Imprivata® (NYSE: IMPR), the healthcare IT security company, provides healthcare organizations globally with a security and identity platform that delivers authentication management, fast access to patient information, secure communications, and positive patient identification. Imprivata enables care providers to securely and efficiently access, communicate, and transact patient health information to address critical compliance and security challenges while improving productivity and the patient experience. For more information, please visit

About KLAS

KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services, and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at

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